Free Help For Newcomers

Our Vision is a Canada where newcomers thrive, feel at home and can contribute to society.

CCS provides services to assist immigrants and refugees of all faiths, ethnicities, countries of origin, immigration status, sexual orientation, or political affiliation to develop the skills and acquire the necessary knowledge to settle, integrate and succeed in Canada. Providing you with all the essential services needed to get you started, such as:

* Newcomer Settlement Services
* Exceling in English & Finding Jobs
* Refugee & Related Services
* Support for Women, Youth, & Children

CCS is the first stop for thousands of new immigrants every year!

We offer services in these languages: [list TBD]

Our Services

Free to low-cost financial, social, and cultural information for all newcomers in over thirty languages. 

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Beginner and intermediate level written and oral Ecommunication skills are provided to help newcomers excel in Canada. 

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Women with or without children that have or are experiencing abuse, violence, homelessness, or trauma may benefit from mental health, school, and housing support. 

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Our Refugee Sponsorship Training Program (RSTP) in partnership with the Toronto East Quadrant Local Immigration Partnership (commonly known as TEQ LIP) empowers refugees through settlement support and workshops.  

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Frequently Asked Questions

Great question! It is crucial to connect with local community networks upon arrival to establish a connection and opportunity for volunteering. As a starting point, reach out to a Settlement Worker who can share with you the pathway to volunteering and connecting to community organizations of your choice, and/or Volunteer Canada or Volunteer NBC for volunteer opportunities in different career fields.  

As a newcomer, you may go to to locate a settlement agency near you. Once you have identified a settlement agency, you may give them a call to speak to an intake worker or Settlement Worker for intake and registration, they will also discuss your needs to find out next the steps in the process.  

You can find information on obtaining a health card from the Service Ontario website: There you can find instructions and guidelines, as well as a list of required documents needed to apply for a health card. Your Settlement Worker will be able to help you navigate the application process. Once you have received your health card, you will be able to visit your family doctor for free. For further support, contact your Settlement Worker to find a family doctor of preference in the community 

To find out more on school registration in Ontario, go to: Navigating school registration can be overwhelming; you can reach out to the school or your Settlement Worker for support. 

Very good question! As a newcomer in the country, there are many services available for newcomers that you may not be aware of. This is normal when coming to a new country. The good news is, there are many free settlement related programs and services available for newcomers, which may be easily accessed online and/ or in-person through a settlement community program. You may also visit to start your settlement journey.  

For many newcomers in Canada, sponsorship of family members is one of their top priorities. Immigration Canada has sponsorship guides with instructions and a required document checklist available for your reference. Visit for assistance. For a website walkthrough, contact your Settlement Worker.  

We are glad you asked this question! We come across many newcomers who are looking for support in this area. You should contact your Settlement Worker to assess your current financial situation, identify areas of skills training, and gain referrals to community programs that will enhance your skills training.  

There are many government benefits available for newcomers based on their income and eligible criteria. Visit your nearest settlement agency to connect with a Settlement Worker for assessment and referral.  

Congratulations, you have come to a very important part of your settlement journey! For application guidelines and eligibility criteria, visit: There are many free citizenship preparation classes available at your settlement agency. For more information and support, contact your Settlement Worker.  

Finding accommodation can become a hardship for many newcomer families. Our Settlement Workers can support you by providing information on different types of housing, renting in Canada, and tenant rights and responsibilities, to help you make informed decisions. For more information on housing, go to 

Sharing the Successes of our Clients

Tono Fernandez came to Canada in 2021, at the height of the pandemic, and is a certified teacher with 18 years of experience. At the AGM, he spoke about the difficult process of gaining his certification to teach in Canada. CCS helped him get his teaching career in Canada on track, and he got hired as a teacher in August. “That was the turning point.” By providing options he wasn’t aware of, and helping him navigate the system, he received his OCT certification. “I had lots of confidence; I had the power that you have to go and get it… CCS Attitude Prevails.” He especially expressed his gratitude for the help of Anita Pirzada, Employment Access Coach and Nirupa Rasiah, Settlement Worker.

When you give to CCS, you help families through challenging transitions and build brighter futures. Learn more how CCS has helped newcomers thrive.


Clients Served


Services Provided


Volunteers & Student Placement


Volunteer & Student Placement Hours

* Fiscal year 2021-2022


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Land Acknowledgement

We would like to acknowledge the sacred land where we work, live, share stories and connect communities, is on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg (ah-nish-naw-bek), the Chippewa (chi·puh·waa), the Haudenosaunee (hoodt-enoh-show-nee) and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis (may-tee) peoples. We also acknowledge that Toronto (also known as Tkaronto) is covered by Treaty 13 with the Mississaugas of the Credit. Today, the meeting place of Tkaronto is home to many Indigenous people from across Turtle Island, and we are grateful to have the opportunity to work in the community. With this land acknowledgement, we are taking part in an act of reconciliation, honouring the land and Indigenous presence which dates back over 10,000 years. We are taking this moment to reflect on what happened in the past and what changes can be made going forward in order to further the reconciliation process.